07815 618905 steve@pro-mind.co.uk

Frequently Asked Questions

What's different about your training workshops?
They are ‘brain friendly!’ They focus on the five principles of brain-friendly learning:

Facilitate creation, not just consumption

Learning is not about just listening to someone talk at you, giving you their views and their ways. You are not an empty vessel to be filled or a box to be ticked. You are a meaning-making machine and learning is all about the meaning you create in the context that you will apply it. Our workshops give you plenty of opportunities to create the meaning that is appropriate for you in your world.

Rich and multi-sensory

How many training events have you been to where you sit for long periods, looking at a screen and listening to a trainer’s voice or watching them draw models on a flipchart? We have five senses and on our workshops, you will use them all in different ways.

Honour Uniqueness

Every person who attends our workshops is regarded as unique and our workshops reflect this. They are very practical and you will actively learn in visual ways, auditory ways, kinaesthetic ways, logical ways, working with others, working on your own, through reflection and through movement.

Keep it Real

We have lots of different people who attend our workshops from different backgrounds and in different roles. We are always conscious that what our learners want are practical tools that they can apply in real situations. We always give people opportunities to position their learning firmly in the context of the situation in which the will use it. Every learner gets the opportunity to develop their own individual learning action plan on our workshops.

State is everything

We believe that people learn when they are in a resourceful learning state. Our workshops are designed to change learner state as often as is appropriate. State is a combination of ‘focus and physiology’. You will not be sitting around listening to us talking for long periods whilst you are passive. We always create an active and engaging learning environment in which you can enjoy learning new things.

What’s different about Pro Mind Coaching & Training?
I use the MTQPlus mental toughness assessment to help you establish your levels of mental toughness both overall and in 8 different sub-scales. This 74 question questionnaire is highly reliable and valid and has been rigorously tested over a number of years. It will provide you with a robust way to measure your mental toughness and then identify practical ways to develop the specific areas of it.

As an INLPTA Master Practitioner of Neuro Linguistic Programming (NLP), I have over 40 very powerful personal change techniques that can transform your beliefs, thoughts and emotional states to help you completely change how you experience your world. I can blend, shape, flex or combine these to create a very unique experience for you.

I have a son who plays professional sport and therefore I have a unique and practical insight into how personal resilience can help a person at the highest level, and how vitally important mental skills are in making the difference to how a person experiences their life.

How much does a coaching programme cost?

You can expect to pay somewhere between £500 and £1000 depending on the length of the programme and the level of support that you require. What you get for this is:

  • Up to 9 hours of face-to-face/video call contact time with me.
  • Additional time and support for up to 12 weeks via messaging, social media and email.
  • Access to a  wide range of practical mental toughness / positive psychology tools.
  • 17 years of experience of developing people in several different industry sectors.
  • My experience of being personally related to a professional sportsman and first-hand knowledge of what it takes to perform consistently at a very high level.
I don’t live in the UK or within travelling distance of you; can we still work together?

Absolutely. The world is much smaller place thanks to the effective technologies that exist. We can talk over the phone, using Skype or FaceTime. I use a Facebook group for you to ask questions and for us both to post actions, tasks and successes. Also, you just never know, I may be in your part of the world one day and I’ll call you arrange to pop round to meet in person!

I live within travelling distance of Bristol; can we work together in person?
That’s no problem for me. I can come to you or you can come to me (a mileage charge may apply for me to travel to you). To be honest, we could meet anywhere e.g. on a beach, at a popular landmark or place of interest of your choice (as long as we won’t have distractions). Difference is great and without normal distractions, you are free to really open up and think deeply about what you really want.



How do I pay you?

I ask for full payment up front before we begin, by cash, PayPal or by debit or credit card. However, you can pay by monthly instalments (although this may cost a little more than the full up-front price).



What if I need to cancel a session?
More than 24 hours in advance of agreed time: We can rearrange this to a mutually convenient time.

Less than 24 hours in advance of agreed time: This may result in the loss of that session from your programme

What if I need to cancel a place I've booked on a training workshop?

If you cancel more than 14 days prior to the start time of the event, a refund of the price you paid will be given.

If you cancel between 14 and 7 days prior to the start time of the event, a refund of 50% of the price you paid will be given

If you cancel less than 7 days prior to the start time of the event, no refund will be given.

Why not get in touch?

Email: steve@pro-mind.co.uk / Tel: 07815 618905

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